Service
Software Maintenance and Technical Support
Technology needs care after launch. We offer ongoing maintenance and support so your systems stay secure, up to date and aligned with how your organisation is growing.
Problems we solve
Does this sound familiar?
Bugs and broken features go unfixed
No one is responsible for updates and security
Small changes take weeks to get done
What we provide
Our solution
- Monitoring, fixes and security updates
- Content and feature updates on request
- Backups and recovery checks
- Clear response channels via email and WhatsApp
Business benefits
- Peace of mind after launch
- Faster fixes and updates
- Systems that improve over time
Typical use cases
- Monthly website care plans
- Support for custom business software
- Taking over maintenance of an existing system
Our process
How we deliver
Discover
A structured questionnaire and conversation about your goals, users and budget.
Plan
A written scope and prioritised feature list you approve before building.
Build
Regular working previews you can test on your own phone or computer.
Launch and support
Go live, then fixes and improvements after launch.
Questions
Frequently asked questions
Do you maintain systems you did not build?
Yes, after a technical review of the existing system.
Related
Work with Sunrose
Ready to discuss software maintenance and technical support?
Tell us what you need. We'll reply with clear next steps and, where possible, a quotation.